At 8:32 a.m., our iPad check-in pinged for three separate John Smiths, all here for different floors, and I still kept the lobby line moving by color-coding badges and confirming hosts on Teams. Anyone else juggle identical names without breaking etiquette or tempo?
I tag duplicates with a tiny temporary code in the iPad/Teams note — e.g., “JS–17A” for floor 17 + host initial — so when three pings land at “8:32 a.m.” I match the right host without saying extra details at the desk. It’s quick, but I wipe the note after checkout so it doesn’t linger. Does that feel privacy-safe to you?